Our company provides 24*7
specialized services which meets the total needs of organizations...
Our company provides effective
Solutions with full customer satisfaction in IT field...
We enhance ourselves
and provide fully fledged customer support, technical support...
We excel ourselves
in different kind of products with high level of quality and standards...
Terms and conditions
This agreement applies as between you the User of this Web Site and Diamond Web Solutions the owner(s) of this Web Site. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Web Site. If you do not agree to be bound by these terms and conditions, you should stop using the Web Site immediately. The services you access or order or use should be within the terms and conditions of Diamond Web Solutions. You may initiate the service via enquiry on website, telephone or chat or any means that may be made available by our company. We are responsible for any technical support free of cost depending upon the plan that you have taken. The services provided to you can be through remote access to your pc, phone, chat and email.
  • A customer who would like to avail the service should not be less than 18 years old.
  • All information from customer's end should be complete and accurate.
  • All credit card information should be correct.
  • Accept all the procedures that are necessary to avail the service.
  • Diamond Web Solutions reserves the right to refuse services to any customer at any time without notice period for any reason.
  • One should agree to the terms and privacy policy.
  • The Customer willing permits the agent or employee to take remote access of His/Her computer.
  • You need to support Diamond Web Solutions to access your computer, download and use software in it and change the settings on your computer while performing the services.
You must agree that Diamond Web Solutions may record the services, this may include telephone calls and online session to improve our customer service and Diamond Web Solutions provides services to the licensed software's only. We are not responsible for any data loss while repairing the computer unless we are notified by email and informed over the phone that we will be held responsible for loss of data. You are solely responsible for your data and backing up all the information, text, files or any other information. We may not be responsible for any harm that may arise in your computer, out of our services. ANY CONTENT OR SOFTWARE THAT YOU ACCESS, DOWNLOAD OR USE WITH THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK. YOU AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE THAT RESULTS FROM SUCH ACTIVITIES.
If there would be a technology problem in your computer, we would resolve the problem without charging any fee from you. In case the problem is not been solved and is still in your computer then you need to inform us within 5 days from the day you receive the service, we will use our reasonable efforts to solve the problem.
Once you take the service from us you will be provided with a user name and a password, you are responsible to keep your account information and password confidential. So while registering with Diamond Web Solutions you are required to provide the accurate information as in your name, your contact information.
You need to agree that the fees that are applicable in order to avail our service and is quoted to you over the telephone or given in the website will be charged directly from your credit card or debit card and there are some applicable taxes.
Diamond Web Solutions reserves the right to terminate the subscription services upon notice if Diamond Web Solutions finds that the services you avail is used fraudulently or maliciously then your subscription will be terminated.
Since you are communicating with Diamond Web Solutions electronically, this electronic communication holds as much value or shall have the same force as if they were by writing and signed by us.
Diamond Web Solutions will consider all the feedback information, comments, information from surveys other than personal identification details as non-confidential.
You agree with Diamond Web Solutions that we will retain some of your personal information for billing and renewal of services.
Diamond Web Solutions will not install any unlicensed material, respects the proprietary right of software and hardware manufacturers. Diamond Web Solutions is the copyright owner or licensee of the services. You should use the service in a legal and authorized way and there would be a liability to any unauthorized use.